We also use Google Analytics to help us understand how our
customers use the Site -- you can read more about how Google uses your
Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out
of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with
applicable laws and regulations, to respond to a subpoena, search
warrant or other lawful request for information we receive, or to
otherwise protect our rights.
Warranty & Refund Policy
1. We warrant that the products sold in our website, other than
explicitly stated, are 100% brand new and free from defects in material
and workmanship.
2. We warrant our products for 1 year under normal, non-commercial
use. Defective products could be replaced if returned within a year
since the date of purchase. The return must be accompanied by a Return
Merchandise Authorization (RMA) number, which is to be issued upon
request, and must be shipped prepaid.
3. The warranty period is a year from the date of original purchase. A
replacement item, if sent, does not restart, or in any way extend the
warranty period.
4. For battery pack or battery related products, cell capacity
depletion over time under regular use is normal, and is not an
indication of defect.
5. Our warranty does not extended to any products that are physically
damaged or that are not under normal operating conditions as a result
of misuse or improper installation on the buyer/user’s part.
6. Where applicable, all requests for warranty returns must be
accompanied by a proof of purchase and be made through the dealer or
outlet where the battery pack was originally purchased.
7. If you change your mind and want to return the item for a refund,
you can contact our customer services department and obtain a Return
Merchandise Authorization (RMA) number within fifteen (15) days of
purchase. Return within thirty (30) days from purchase can be for
exchange, credit or refund at our discretion. NO REFUND accepted after
30 days of receipt.
8. A product returned for refund or exchange must be in its original
packaging, and it must be complete, and undamaged. Customer is
responsible for shipping charges on returned items. For your protection,
we strongly recommend that you insure your return shipment against loss
or damages, and that you use a shipper that can provide you with proof
of delivery.
9. This warranty does not extend to devices, such as computers or
cameras that are powered by our battery packs. We shall not be held
responsible for the improper use of our product(s).
Warranty and Return Policy for all the clearance promotional items would be revised as follows:
9. This warranty does not extend to devices, such as computers or
cameras that are powered by our battery packs. We shall not be held
responsible for the improper use of our product(s).
Warranty and Return Policy for all the clearance promotional items would be revised as follows:
• 90 days warranty is provided for promotional items from the date of
original purchase under normal and non-commercial use. Replacement
items, if issued, do not restart or in any way extend the warranty
period.
• All items if returned for whatever reasons must be accompanied by a
Return Merchandise Authorization (RMA) Number, which is to be issued
upon request. Items returned without RMA# will delay the process or be
ignored.
• If you are not satisfied with our product(s), please contact us to
obtain a RMA Number within 15 days of purchase. And products must be
returned 100% complete, including all components, original boxes and
packing materials, manuals, and other accessories provided by the
manufacturer. We reserve the right to charge a 10% restocking fee for
NON-DEFECTIVE returns.
• A replacement will be arranged for all defective products returned,
subject to verification of defect. However, products returned must be
100% complete.
• Refund request would be accepted ONLY when replacement items are not available.
Non-Acceptance Policy
Order acceptance and the completion of the contract between you and
us will take place on the dispatch to you of the Products ordered,
unless we have notified you that we do not accept your order, or you
have cancelled it in accordance with the instructions in How to Cancel
and Order.
Non-acceptance of an order may be a result of one of the following:
• The product you ordered being unavailable from stock
• Our inability to obtain authorisation for your payment
• The identification of a pricing or product description error
• Your failure to meet the eligibility to order criteria set out in the main Terms and Conditions”
Copyright notices
The works of authorship such as all designs, graphics, texts, and
images stated in this website, are reserved by foxbatteries.com.au.
Without the official agreement from the owner, these materials should
not be copied, transmitted, displayed, distributed, or reproduced
illegally for any business or commercial purposes.
Website content and information
ou can use the data source from this website personally if you must
follow our terms and conditions. However, if you involve in any data
exchange activity with a third party, you are not allowed to download,
print out or re-distribute the data anymore whatsoever. No materials and
information posted on this website may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, or re-distributed to another
person or identity. You are supposed not to engage in any activities
related to this website that are contrary to applicable laws,
regulations, terms and conditions that you have agreement with us. You
should agree that you will not use any automatic devices like robot or
spider or manual process to monitor or copy our web pages for any
unauthorized purpose without our prior permission.
Limitation of liability
Our suppliers or we may delete or make changes in the information,
products or services described herein at any time without prior notice
to you and without any liability to you. We reserve the right to
terminate any or all website offerings without prior notice.
We disclaim all warranties and representations of any kind with
regard to the website, including any implied warranties of
merchantability, non-infringement of third party rights, freedom from
viruses or other harmful codes, or fitness for a particular purpose;
We do not guarantee the accuracy, adequacy, or completeness of the
information and materials included in the website. We expressly disclaim
liability for errors or omissions in the materials and information;
We will not be liable for any delay, difficulty in use, computer
viruses, malicious codes or other defects in this website, any
incompatibility between the website and the users’ files and the users’
browser or other site accessing program, or any other problems
encountered by the users due to causes beyond our control.
All of our products are guaranteed against defects for 30 days since
the shipment date otherwise expressly stated herein, we disclaim all
warranties, or expressions of any kind with respect to products sold on
this website. You agree that the sole and exclusive maximum liability to
our website arising from any product sold shall be the price of the
product ordered. Furthermore, in no event shall our website, affiliates
and any third party data providers are liable to special, indirect,
consequential, or punitive damages related to products sold.
Security
Your security is our top priority. We are dedicated to keep your
account information safe and secure. You can complete your payment
through Paypal, which both adopt an advanced secure socket layer (SSL)
in our website that can make your transaction safe and secure. However,
it does not mean that we will be responsible for the confidentiality of
your account and password. Therefore, please make sure that you keep
your password safe. If you are under 18, all of your transactions must
be made under the supervision of your parents or guardians.
Privacy
You acknowledge that we may disclose and transfer any information
that you provide through this Website to (i) any company within the
foxbatteris.com.au for carrying out or sending information about our
new products and promotions to you or (ii) if we have the right or
obligation to disclose or are permitted or compelled to disclose such
kind of information by law.
Shipping Policy
We do not exclude the possibility that our products may run out of
stock in our warehouse. In this case, we reserve the right to ship the
products from Hong Kong without any additional fees.
If the shipping method is different from what you selected, we could
refund you the price difference on postage.
We use the information you provide when shopping on our Site to
process your orders, to keep you updated on your orders and to
personalize your shopping experience. In order to most efficiently serve
you, credit card transactions and order fulfillment. They receive the
information needed to verify and authorize your credit card and to
process your order. They are under contractual obligation to keep your
personal information private and are not permitted to use or share your
information for their own purposes including marketing. We use your
email address to send you our newsletters if you ask to be placed on our
list.
